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Back Office Officer

Responsibilities & Duties

  • Responsible for transactions processing
  • Monitor the correct workflow (deposit/ withdrawal process in internal systems)
  • Responsible for communication and coordinate with different departments
  • Responsible for customer relationship management: coordinate with client’s orders, payments and issue resolution
  • Handle customers’ inquiries regarding payments
  • Prepare reports and analysis


  • University/ college degree in Economics, Accounting, Finance or a related field
  • Fluency in English, both written and oral
  • Computer literacy; very good knowledge of MS Excel and Word
  • Excellent communication and monitoring skills
  • Ability to work comfortably in a high-pressure environment, as well as work to strict deadlines
  • Relevant experience will be considered advantageous
  • Ability to work in shifts


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